Half-Day Morning Workshops (#4, 5, 6, 7)
#4 - An Adventure on TRIAGE: A Group Technique Gaining Recognition
in Evaluation
A half-day, intermediate workshop facilitated
by:
Marie Gervais, Ph.D., Laval University QC
TRIAGE or Technique for Research of Information by Animation of a Group
of Experts, is an inductive and structured method for collecting information,
which aims to obtain a group consensus. The goal of this technique is
to provide quality informative material quickly and efficiently to enable
decision making or to develop more sophisticated survey tools. TRIAGE
both differs from and complements the main group techniques used in evaluation
up until now. In this workshop, the definition, the context for use as
well as the different parts of the usual process of TRIAGE (recruiting
participants, individual production phase, collective production phase,
use of a specific visual support, validation of results) will be explained
and critiqued and then compared with those advocated in the Delphi technique,
Nominal Group Technique (NGT) and Focus Group. Examples of TRIAGE being
applied in different evaluation contexts such as the development of a
measurement instrument, the evaluation of mental health programs and the
evaluation of a network of trauma services will be presented. These examples
will illustrate the richness, the flexibility and the full potential of
this technique as an evaluation tool. Shortcomings of TRIAGE will be addressed
and its strengths will be discussed. Finally, participants will be invited
to participate in TRIAGE and experiment its different phases based on
a case simulation. This experimentation will allow participants and presenters
to join in a further interactive discussion on their experience of TRIAGE
and on the different concerns that surround the successful implementation
and utilization of this promising new group technique.
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